iTunes will relaunch and iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max will now be available to backup, sync, and connect to as usual in iTunes. Quit and relaunch iTunes when prompted to finish the update by choosing “Close Application and Install”. Agree to “Install” when the alert says pop-up message stating “A software update is required to connect to iPhone – would you like to download and install this update now?”. Launch the application named “MobileDeviceUpdater.app” in that directory. System/Library/PrivateFrameworks/amework/Versions/Current/Resources Option 2: If the pop-up message asking to install a software update does NOT appear on screen, go to the Finder then pull down the “Go” menu and choose “Go To Folder” and enter the following folder path exactly:. Option 1: A pop-up message stating “A software update is required to connect to iPhone – would you like to download and install this update now?” may appear on the screen, if so click on “Install” and skip to step #9. Unlock the iPhone 11 and choose to “Trust” the Mac. Connect iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max to the Mac with a USB cable as usual. Update iTunes to the latest version by going to the Apple menu and to “System Preferences” and then to “Software Update” and install any available Software Updates for iTunes and MacOS Mojave *. Quit out of iTunes, which is not showing iPhone 11 / Pro / Pro Max. 
How to Get iTunes Working with iPhone 12, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Pro on Mac This issue should not appear in MacOS Catalina, Big Sur, Monterey, or later because iTunes no longer exists in those versions of macOS.
This guide is aimed at iPhone 11, iPhone 12, iPhone 12 Pro, iPhone 11 Pro, and iPad Pro not showing up in iTunes on MacOS Mojave or MacOS High Sierra.
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